Please, read FAQ for common questions and answers.


Can my insurance cover my therapy?

Yes. By using out of network coverage, your insurance provider may pay for therapy with us. The covered amount will depend on the coverage you have. Most insurances require you to have a diagnosis to receive reimbursement.


How do I schedule an appointment?

You can call us at (305) 929-3438 or email elsa@drorlandini.com.


What can I expect in a therapy session?

A standard therapy session lasts for 50 minutes. (However, you can schedule longer sessions.) During the session we will review what has happened since the last session, discuss the impact of therapy and any work that has been done towards resolving the reason for seeking our services. Our approach is very active and supportive. We will help you build tools to cope, learn and, if appropriate, avoid mental health issues in the future. Furthermore, if the opportunity lends itself, we will give you "homework" in attempt to apply what we have worked on within your therapy session. This is not "homework" like school but rather, assignments on how to think / act in certain situations to overcome challenges.


What hours are you available?

Our normal office hours are Monday to Friday. However, our team's work hours are quite flexible, with early morning (7am) and later appointments (8pm), all depending on the day.


Will my therapy session be confidential?

We provide a confidential therapy. If your doctor were to see you in public, she/he would not acknowledge you or greet you unless you greet us first.

However, certain situations involving danger to self or others limit confidentiality regarding therapeutic treatment. Some other extreme rules do apply to limit confidentiality, and we will discuss such limits to confidentiality in our first meeting.


Do you offer therapy outside of your office?

Most patients prefer therapy sessions in our South Beach or Miami offices. In addition, in the event that travel to the office is difficult, we may be able to conduct therapy in your place of residence or work (additional fees apply). We may also have phone sessions when appropriate. Please ask, if you are interested in this type of session.